Housekeeping Coordinator - Caribe Hilton

Ideal Candidate will have at least 2 years of Housekeeping and 1 year of Housekeeping Coordinator experience, be reliable, adaptable, have high volume experience, computer knowledge, the willingness to learn and adapt in a fast-paced environment and to be able to communicate in Spanish and English and understand the languages. Weekends and Holidays are required. As a Housekeeping Coordinator, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner. Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports. Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members. Respond to emergency calls and monitor the alarm system. Coordinate office traffic. Perform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance and tracking guest comments and feedback, as needed. Assign work assignments to Team Members and follow up. Quality. Dependability. Customer Focus. Adaptability.