Chef Concierge - Conrad Indianapolis

As a Chef Concierge, you would be responsible for assisting guests and VIP's with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards. Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care. Process and deliver messages for guests. Retrieve mail, small packages and facsimiles for guests as requested. Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests. Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc. Promote Company marketing programs and distribute printed materials, as needed. Shift: Various – must be available to weekdays, weekends, and holidays. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Quality. Dependability. Customer Focus. Adaptability.