People Operations Manager

A People Operations Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning. As a People Operations Manager, you are responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. A Human Resources Manager will also be required to manage succession planning and assist the HR Director with strategy. Provide and deliver first-class employee relations services to the hotel. Assist Human Resources Director with Human Resources strategy. Manage succession planning with senior managers during the bi-annual appraisal process. Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability. Support managers to ensure success of their teams. Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out. Support the hotel with departmental training requirements. Ensure completion of management reports for head office and region. Control costs when possible and assist in meeting hotel/departmental financial targets. Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines. Ensure completion of training for hotel security, fire regulations and other health and safety legislation. Work with local organisations and schools to promote the hospitality industry. Assist and resolve team member and management queries. A People Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Previous HR managerial experience. HR Qualification. Good communication and people skills. Committed to delivering a high level of customer service, both internally and externally. Ability to work on their own or in teams. Specifically, you will be responsible for performing the following tasks to the highest standards. Positive attitude. Flexibility to respond to a range of different work situations. Ability to work under pressure. Knowledge of hospitality.