Spa Receptionist - Hilton Aruba Caribbean Resort & Casino

A Spa Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards. Assist guests and clients in an appropriate and timely manner. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services. Ensure client experience is proficient including bookings, payments, and consultation cards. Adhere to cash handling procedures. Interact and communicate effectively with clients, members, team members, guests, and management team. Report accidents, maintenance issues, or other incidents. Ensure compliance with all health and safety regulations. A Health Club Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Committed to delivering a high level of customer service. Excellent attention to detail. Ability to work in a consistently professional and helpful manner. Previous spa experience.