Events Trainee - Sheraton Brussels Airport

Negotiable

Marriott International

Experience

Unlimited

Job Type

Full Time

Location

Belgium, Brussels

Apply

Job Description

Banquet & Events Intern

The Banquet & Events Intern acts as the key link between meeting planners and all operational departments, ensuring seamless event execution and exceptional guest service. This role supports the full planning and on-site delivery of events, proactively anticipates client needs, and consistently upholds Sheraton’s service standards & programs. In addition, the intern contributes to the property’s commercial success by identifying opportunities to elevate experiences, enhance revenue, and strengthen client relationships by phone, in person or in writing.

Responsibilities:

Assist event hosts and coordinators before functions; confirm details and review Banquet Event Orders (BEOs) and ensure accurate execution.
Support event setup, buffets, action stations, and special requests with a keen eye for presentation and upselling opportunities.
Deliver professional, attentive guest service; actively anticipate guest needs and highlight enhancements or add-ons when appropriate.
Communicate clearly and confidently with guests, colleagues, and supervisors, support phone handling and internal communication.
Help ensure events meet service, quality, and safety standards.
Collaborate with multiple departments (Sales, Kitchen, Front Office, Housekeeping, Engineering) to resolve issues promptly and support smooth operations.
Report maintenance needs and follow all safety, security, and company procedures.
Build positive client interactions, observe guest preferences, and share potential sales leads or future business opportunities with the Events & Sales teams.

Qualifications:

Strong communication and customer service skills.
Positive attitude, professionalism, and teamwork mindset.
Ability to follow instructions, multitask, and adapt during busy events.
Willingness to work flexible hours, including evenings, weekends, and holidays.

SKILLS AND ABILITIES:

Friendly and professional communication skills
Willingness to listen, learn, and ask questions
Positive attitude and strong customer service mindset
Ability to work independently as well as with others and be a support the team
Good attention to detail and basic organizational skills
Flexibility to adapt to changing tasks or busy event periods
Reliable, punctual, and professional in appearance

BENEFITS:

The Sheraton Brussels Airport Hotel offers you the opportunity to join the Marriott group and to immerse yourself in its values, which are open to the whole world, to develop an international professional career.

During your internship period, you will be entitled to:

An allowance of 750€ /month (overseas students) and 350€ /month (Belgian students)
5 pieces of clothes to clean/week
Meals during working hours
Transportation from the hotel to the residence in Belgium
Free access to the hotel’s fitness room
Discount rate in the hotels of the Marriott International group.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.