We are seeking a dedicated and experienced Housekeeping Supervisor to oversee and coordinate the housekeeping operations within our hotel. This role is a great opportunity for a motivated professional to help maintain high standards of cleanliness and guest satisfaction. The successful candidate will demonstrate leadership, organizational skills, and a commitment to excellence, ensuring smooth daily operations and stepping in for the Housekeeping Manager when needed.
Key Responsibilities:
- Supervise and coordinate housekeeping staff to ensure cleanliness and maintenance standards are met across assigned sections.
- Assist in developing work schedules, assign tasks, and monitor performance to ensure efficiency and quality.
- Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Train, motivate, and evaluate housekeeping team members to foster a positive and productive work environment.
- Handle guest inquiries and resolve issues related to housekeeping services promptly and professionally.
- Assume all Housekeeping Manager responsibilities in their absence, including administrative tasks and staff management.
- Maintain inventory of cleaning supplies and equipment, ensuring proper usage and stock levels.
- Enforce safety and sanitation policies to ensure a safe working environment for staff and guests.
Skills and Qualifications:
- At least 2 to 3 years of progressive experience in a hotel or related hospitality environment.
- High School diploma or equivalent required; college coursework in a related field is helpful.
- Previous supervisory or leadership experience preferred.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work efficiently under pressure and handle multiple priorities while maintain a positive attitude.
- Physical ability to perform cleaning duties and stand for extended periods.
- Knowledge of cleaning chemicals, supplies, and safety procedures.
- Ability to work well as part of a team and follow instructions.
- Ability to work evenings, weekends, and holidays.
Join our team and be part of a dynamic environment that values professionalism, teamwork, and continuous growth. We offer opportunities for career advancement, comprehensive training, and a supportive workplace culture committed to excellence.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
