Job Description
Planning and Organising
Plan manpower needs for efficient labor use, considering business and seasonal trends.
Prepare yearly housekeeping and laundry budgets, ensuring accountability for revenue objectives.
Recommend maintenance of furnishings and facilities to the General Manager, ensuring cle...
Job Requirement
Planning and Organising
- Plan manpower needs for efficient labor use, considering business and seasonal trends.
- Prepare yearly housekeeping and laundry budgets, ensuring accountability for revenue objectives.
- Recommend maintenance of furnishings and facilities to the General Manager, ensuring cleanliness and good repair.
- Collaborate with the executive team to meet guest needs.
Operations
- Oversee housekeeping, laundry, and gardening services, setting and communicating standards through training.
- Ensure cleanliness in all areas and adherence to health and safety requirements.
- Maintain up-to-date departmental SOPs/LSOPs.
- Support staff for Task Force Missions and ensure floral decorations meet standards.
Departmental Leadership
- Align housekeeping team with hotel strategy, liaising with HR for recruitment and training.
- Control payroll and expenses, manage supplier relationships, and maintain inventory records.
- Coordinate external cleaners as needed and ensure proper handling of lost and found items.
- Conduct bi-monthly linen inventory and prepare summaries for budget critiques.
- Foster a motivational work environment and train staff to be multi-skilled, minimizing material waste
