Job Description
YOUR DAY TO DAY
Attend to the general sales hotline and all incoming telephone calls within 3 rings
Acts on guests’ requests, provides initial suggestions on sales enquiries
Distributes sales leads immediately for responses within 24 hours
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Job Requirement
YOUR DAY TO DAY
- Attend to the general sales hotline and all incoming telephone calls within 3 rings
- Acts on guests’ requests, provides initial suggestions on sales enquiries
- Distributes sales leads immediately for responses within 24 hours
- Preparing sales related documents throughout the sales process (e.g. Proposal, Contracts, Corporate Rate Letters, Proforma invoice)
- Understands the systems and process of checking for the availability of guestrooms and event venues
- Proficient in the application of Delphi and Opera systems; maintenance and management of database, including the updating of daily revenues
- Communication and preparation of show room keys and checking of the show rooms
- Preparation / consolidation of overseas sales call schedule / appointments for Sales team
- Work on educational or familiarization groups in co-ordination with the Sales team
- Preparation, requisition and stock control of collateral, printed material, stationery, corporate gifts and promotional items
- Raising the sponsorship letters, vouchers and purchase requisition forms
- Participates in direct marketing assignments
- Assist with the preparation of new products and services as directed and provide guests with information
- Attend the sales-related meetings from time to time, and may be required to take minutes of meetings to be circulated accordingly.
- Other duties as assigned by Director of Sales or the management.
What we need from you
- Diploma/Degree in Hospitality management or related disciplines
- Minimum 1 year of relevant experience in Operations or Sales in service industry.
- Oral and written fluency in English
- Good communication skills
- Proficient in Microsoft Office applications
