Guest Relation Supervisor 宾客关系主管

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
China, ShenzhenShi
Job Description
1.对工作有热情,喜欢与人沟通,做好对客服务;

2.有服务意识,可以积极主动与客人交流;

3.熟练掌握店内外信息,提供准确的问讯服务;

4.负责为下榻酒店的宾客办理入住登记手续;

5.负责房卡的制作与发放工作并严格遵守验证制度;

6.制作有关报表,为其它部门提供准确的接待信息;

7.VIP接待及维护宾客关系,制造宾客惊喜,满足宾客期望。1.有至少2年星级酒店工作经验;

2.可以熟练操作OPERA系统;

3.英语沟通顺畅。
As the world’s first and most global luxury hotel brand, InterContinental Hotel...
Job Requirement
1.对工作有热情,喜欢与人沟通,做好对客服务;

2.有服务意识,可以积极主动与客人交流;

3.熟练掌握店内外信息,提供准确的问讯服务;

4.负责为下榻酒店的宾客办理入住登记手续;

5.负责房卡的制作与发放工作并严格遵守验证制度;

6.制作有关报表,为其它部门提供准确的接待信息;

7.VIP接待及维护宾客关系,制造宾客惊喜,满足宾客期望。

1.有至少2年星级酒店工作经验;

2.可以熟练操作OPERA系统;

3.英语沟通顺畅。

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.