Cluster, Director of Human Resources

Your day-to-day:

Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee 
Establishes at the property, the IHG HR framework including: 


The organization structure 
HR Policies and Proc...

Your day-to-day:

• Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee 




• Establishes at the property, the IHG HR framework including: 

• The organization structure 




• HR Policies and Procedures 




• Recruitment system 

• Induction and Orientation procedures 




• Training procedures 




• Performance Appraisal system 




• Transfer and promotion procedures 

• Develops a hotel succession plan 

• Designs HR forms, documents and processes 




• Develops staffing policies in line with IHG guidelines 




• Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc ) 




• Assist Department Heads in customizing Job Descriptions 




• Develops a reward and recognition system 

• Perform the role of adviser, consultant and councilor to management and staff 




• Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc) 




• Manage industrial relations issues of the hotel 




• Manage workers compensation and rehabilitation and medical insurance 




• Manage the hotel’s superannuation scheme  

• Develop and implement procedures for handling disciplinary and grievance interviews 




• Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations  




• Provide advice to the General Manager which will assist in the meeting of strategic objectives 




• Manage the legal issues of the department 




• Respond to requests for information from internal and external sources, including Corporate Office 

• Maintain remuneration scales in accordance with financial objectives 




• Plan bonus, commission and incentive schemes for relevant staff    




• Ensures comprehensive and regular staff communication sessions 




• Prepares efficient work schedules considering the hotel and labor requirements 




• Approves leave after considering hotel requirements  

• Works with Director of Finance in the preparation and management of the Department’s budget