Restaurant Manager

At InterContinental Hotels & Resorts®we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive ...

At InterContinental Hotels & Resorts®we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.


• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.


• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

1. Financial return

• Manages daily operation of restaurant.


• Conducts market and competitor analysis.


• P&L analysis including productivity and cost management.

1. PEOPLE

• Conducts on-the-job training sessions for restaurant employees.


• Conducts pre-meal briefing and maintains liaison with kitchen.


• Ensures that grooming of restaurant employees is up to required standard. 


• Role modelling the IHG Company Values and Core Purpose.


• Leading employee engagement activities. 


• Conducting Annual and Mid Year Performance Reviews. 


• Coaching and regular feedback sessions of employees. 


• Holds self and others accountable for achieving results.

1. GUEST EXPERIENCE

• Supervising & directing courteous serving of food & beverage in restaurant. 


• Implementation and maintenance of brand standards. 


• Driving the guest experience through service quality. 


• Knowledgeable of menu, recipe and production procedure. 

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3. RESPONSIBLE BUSINESS

• Manages daily operation of restaurants.


• Implementation of quality assurance programs - I Toolkits. 


• Implementation and compliance of the Company’s Fire, Life and Safety requirements.


• Reviews checklists to maintain high standard of cleanliness. 


• Maintains database of restaurant clients. 


• Identifies opportunities to increase revenue. 


• Challenges the way things are done; identifies areas requiring change and suggests ideas to support. the change.


• Implementation and maintenance of standard operating procedures.

• Supervises day to day operation of restaurants, maintains high quality of service.


• Taking initiatives to generate revenue and achieve the financial targets.


• Monitoring and providing the needs of the restaurants to ensure service efficiency.

• Intermediate or equal level of qualification.


• Completion of degree or certification in Hospitality Industry.


• 3 years experience as Asst. Restaurant Manager.


• Fluent in English language and Arabic is preferable.


• Computer knowledge (MS Office and the Internet).