Job Description
The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It includes 144 spacious suites designed by Joseph Dirand, including a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices and expression.
Key Responsibilities
As an In-Room Dining Runner, you will play an important role in supporting the smooth delivery of in-room dining service across the hotel. You will assist with the preparation, transportation, and delivery of food and beverage orders to guest suites, ensuring service is efficient, professional, and aligned with Rosewood’s luxury standards. Working closely with the In-Room Dining team and culinary colleagues, you will help ensure that every order is delivered promptly, presented beautifully, and handled with care.
Assist with the preparation and delivery of in-room dining orders to guest suites
Ensure trays and trolleys are set up according to hotel presentation standards
Support waiters in delivering food and beverage orders efficiently and professionally
Clear trays, trolleys, and service items from guest floors in a timely manner
Maintain cleanliness and organisation of service stations and equipment
Communicate effectively with the kitchen and service teams to support smooth operations
Ensure all service reflects Rosewood’s commitment to exceptional guest experiences
Profile
Previous experience in food & beverage or hospitality preferred
Strong teamwork and communication skills
Ability to work efficiently in a fast-paced environment
Good attention to detail and presentation standards
A proactive and service-focused attitude
Passion for delivering exceptional hospitality
Diversity & Inclusion
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.
