Job Description
In this role, you will have oversight of the fitness team as well as the selling of Spa Club and Wellness Memberships including marketing, lead generation, contracting, ongoing promotions, and renewals. You will also partner with Sales/Event/Catering Managers on new group business prospects, site inspections, bridal experiences, and the development of dynamic group proposals and contracts. The ideal candidate will have supervisory experience and a background in fitness and/or spa memberships and fitness scheduling. As our Wellness Sales Manager, you will be responsible for management of the Spa Member program and assisting the department heads of the Spa, Recreation, and Retail departments with the coordination and delivery of group events and special events/activities in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Oversee the Spa, Recreation, and Retail department’s group and events team while assisting outlets . with daily tasks to ensure smooth operations. Create and develop new group and Spa Member events in the respective departments. Work closely with the sales and catering teams on prospective business opportunities. Conduct site visits with sales team to increase ancillary group events. Communicate with clients and guests to prepare group reservations. Actively sell and socialite new group clients for future ancillary event bookings. Facilitate and coordinate ancillary group events on site. Manage all aspects of Spa Member program including membership sales, communication to existing and . potential members, and perform monthly billing processes. Responsible for Recreation team members, group fitness class schedule, private programming, and . maintenance of equipment. Research new and innovative group fitness formats to keep offerings current. Responsible for forecasting, scheduling, and labor reports. Attend weekly departmental meetings. Assist with staff recruiting, training and development. Continuously monitor team’s performance and offer coaching and assistance as needed. Maintain a safe and clean departmental working environment. Quality. Dependability. Customer Focus. Adaptability.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。