Reservations Coordinator - Hilton San Francisco Union Square

The ideal candidate will be responsible for processing group reservation information including rooming lists, suites, resumes, and billing requirements while ensuring accuracy and exceptional guest service. This role communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings & Conventions, and the Front Office, as well as processes reservation request calls as appropriate. Candidates should possess strong organizational, communication, and multitasking skills, with the ability to work efficiently in a fast-paced hospitality environment. Processes group reservation information including rooming lists, suites, resumes, and billing requirements with a high level of accuracy and attention to detail. Communicates and verifies reservation details between Meeting Planners, Housing Bureaus, Meetings & Conventions, and the Front Office to ensure seamless coordination and guest satisfaction. Handles reservation request calls and assists guests in a professional, timely, and courteous manner. Quality. Dependability. Customer Focus. Adaptability.