Host / Hostess, Peacock Alley - Waldorf Astoria Washington DC

Shift: Various – must be available to weekdays, weekends, and holidays. You must be comfortable with a schedule and hours that may vary from week to week. As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Welcome guests and ascertain their dining needs. Seat guests and manage the seating chart. Monitor restaurant activity to determine seating and dining flow. Perform opening and closing duties, as needed. Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Ensure knowledge of menu. Respond to guest inquiries and requests in a timely, friendly and efficient manner. Assist fellow team members and other departments wherever necessary to maintain positive working relationships. Specifically, you would be responsible for performing the following tasks to the highest standards. Quality. Dependability. Customer Focus. Adaptability.