Delphi Coordinator

A Delphi Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. As Delphi Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards. Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue. Understand fully the hotel amenities, packages and promotions. Generate and develop sales leads and contact potential clients to build business relationships. Produce quotations and written confirmation to all clients. Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads. Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business. Arrange and carry out Hotel show rounds. A Delphi Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Excellent communication skills. High level of IT skills, including Excel, PowerPoint, and Word. Proactive approach to meeting deadlines and targets. Excellent organisational and administration skills. Previous experience in a sales role. Relevant degree, in a sales or business discipline, from an academic institution.