Food and Beverage Super Host

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description
Personal Development programmes designed to support you at every step of your career. If you thrive on human connection, love food and drink culture, and can sell an experience without sounding like you’re selling, this one’s for you. Key Responsibilities. Guest Engagement and Hosting. Warm, confident, approachable and impossible to ignore. Build instant rapport with guests from all walks of life. Sales, Spark & Subtle Persuasion. Drive walk-ins, encourage bookings and keep the covers rolling. Read guests quickly and tailor your pitch like a pro. Brand Personality & Presence. Be a walking, talking ambassador for our restaurant and bar. Bring energy, warmth and personality that reflects the soul of our venues. Stay on top of menus, cocktails, events, promos and what's hot right now. Dream-Team Collaboration. Work seamlessly with Front Office and Venue Managers to manage flow and maximise opportunity. Share guest insights, preferences and feedback with Food & Drink and Culinary teams. Smoothly manage expectations and support service recovery when needed. Be adaptable, solution-focused and always guest-first. Skills and Experience. Essential. Experience in hospitality, sales or guest-facing roles. A natural ability to engage, influence and connect with people. Confident, polished communicator with great verbal skills. Genuine passion for food, drink and hospitality culture. Desirable. Upselling or sales experience in hospitality or retail. Solid knowledge of food, wine, cocktails and bar culture. The Kind of Person You Are. Confident, charismatic and socially switched-on. Naturally engaging with a cheeky, playful edge that still feels professional. Resilient, adaptable and thrives in a fast-paced environment. Warm, positive and always solution-focused. Strong relationships with Front Office and F&D teams.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。