Job Description
Comply with hotel security, fire regulations and all health and safety legislation. Positive attitude. Flexibility to respond to a range of different work situations. Previous experience in similar role in the hotel/leisure/retail sector (minimum of 3years). An AV Technician is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions. As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards. Meet and exceed customer expectations consistently. Set up audio, video and lighting to meet requirements. Troubleshoot technical issues, pinpoint faults, and offer remedies during events. Work closely with the Conference and Banqueting team. Knowledge of front of house equipment and property management systems. Attend appropriate training courses when required. Ensure compliance of brand standards. Assist other departments wherever necessary and maintain good working relationships. Be environmentally aware. An AV Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Knowledge and experience of computer-based programs and the installation of IT equipment. Good communication skills. Committed to delivering high levels of customer service. Ability to work on your own or in teams. Knowledge of Video Conferencing, trussing, and rigging.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。