Guest Relationship Officer-客户关系主任-Hilton Shanghai Fengxian
Negotiable
As the Guest Relationship Officer, you will be responsible for performing the following tasks to the highest standards. Be the brand ambassador of the hotel, providing a positive “first impression” while guests walk-in to the hotel. Greet all guests in the lobby and lobby lounge, answer their queries, give suggestions, escort them to the Front Desk, Food & Beverage outlets, and the Club Lounge. Anticipate guest needs and handle guest inquiries in a helpful and attentive manner. Get maximum feedb...