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Butler-St. Regis

POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs duri...

Marriott International

Butler Valet - The St. Regis Budapest

Key Responsibilities: Operational Support: Support Butlers in delivering personalized and anticipatory service to guests. Assist with packing and unpacking services by preparing required materials such as hangers, tissue paper, and other amenities. Deliver guest amenities to arrival rooms in a timely and professional manner. Pantry Management & Maintenance: Ensure daily cleaning and maintenance of Butler pantries to the highest standards. Restock pantries with tray mats, trays, cutlery,...

Marriott International

Hungary, Budapest

Butler Valets | Bellman/Doorman - Seasonal (The St. Regis Bermuda Resort)

POSITION SUMMARYThis position is signature to the St. Regis experience. The Butler Valet works across various departments to ensure that guests have what they need at the point in time when they need it. Experience working in Customer Service or Front of House for a luxury brand hotel is required. Must have strong communication skills and the ability to perform physical tasks. Must be able to work AM/PM shifts, consecutive shifts, and weekends and holidays.Provide personalized service and attent...

Marriott International

South Africa, George

Butler, Hotel Cervo, Hotel Cala di Volpe, Costa Smeralda

POSITION SUMMARY Butler, Hotel Cervo, Hotel Cala di Volpe, Costa Smeralda Greet guests upon arrival and articulately explain details and amenities available. Respond to guest requests for special arrangements or services (e.g., unpacking, dry cleaning press guest garment, shoeshine, assist with reservations, and transportation) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summ...

Marriott International

Portugal, Porto

Butler - Mandapa, a Ritz-Carlton Reserve

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area,...

Marriott International

Indonesia, Bali

Butler Assistant

POSITION SUMMARY Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals,...

Marriott International

United States, Aspen

Butler Service Desk (Omani Only)

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately...

Marriott International

Butler Service Desk Agent

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure...

Marriott International

Canada, Toronto

POSITION SUMMARY Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals,...

Marriott International

Butler Mandarin Speaker - Bvlgari Resort Bali

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and pr...

Marriott International

Indonesia, Bali