DescriptionObjective: Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction with result.Job Duties:Answer incoming calls from guests, both external and in-house.Communicate guest needs to the appropriate department and follow up to ensure that requests have been handled.Take room service orders.Field guest complaints, conducting thorough research to develop the most effective solutions an...
Marriott International
United States, Virginia Beach
