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Executive Floor Management Trainee

Ensuring that Executive Floor VIP guests are provided with attentive, personal, and caring service and ensuring guest satisfaction. Deal with guest complaints when and where they arise, ensuring that all guests leave the hotel with their problems satisfactorily resolved. Assist to manage and coordinate team members when work in a team.

29 Grill Managemnet Trainee

Primary and foremost duty is to provide prompt and efficient service and to serve food and beverage in a friendly, courteous and helpful manner. To ensure that policies and procedures and the companies brand standards are followed. Assist to manage and coordinate team members when work in a team.

o Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards. o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy. Escort guests to their preferred table or reserved table and seat guests according to restaurant standards. Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor. Assist with beverage service&foo...

Crowne Plaza Beijing Zhongguancun

FB Management Trainee

To acquire and put in practice the operational skills in Outlets.

Hyatt Regency Shanghai Global Harbor

China, QingjianpuQu

FB Management Trainee

Food & Beverage: To check all stations, tables, pantry and display prior to each meal period and ensure areas are correctly set up. To follow up on service and make sure guests are given every attention. To maintain a high profile during service periods to ensure standards of quality and service are maintained at all times. To assist with all F&B promotion within the outlet, including set up and implementation. To assist in the direct service to the guest, ensuring high standards of service and...

Sofitel Shanghai Sheshan Oriental

China, QingjianpuQu

FO Management Trainee

Front Office: Welcome and escorts arriving VIPs and bids farewell upon their departure. Guest relationship day to day maintenances. Provide courteous and professional services to every single guest of the Hotel. Maintain a detail record of all incidents (guest or employee) all finding and other relevant items to the events in the Logbook. Where discretion is required, reports directly to Duty Manager who on duty. Maintains record of guest feedback and takes remedial action to resolve problems. C...

Sofitel Shanghai Sheshan Oriental

China, QingjianpuQu

FO Management Trainee

Welcome and escorts arriving VIPs and bids farewell upon their departure. Guest relationship day to day maintenances. Provide courteous and professional services to every single guest of the Hotel. Maintain a detail record of all incidents (guest or employee) all finding and other relevant items to the events in the Logbook. Where discretion is required, reports directly to Duty Manager who on duty. Maintains record of guest feedback and takes remedial action to resolve problems. Coordinates and...

Shanghai Marriott Hotel City Centre

China, QingjianpuQu

FB Management Trainee

F&B Service Assume responsibility of daily operations in assigned outlet to ensure a smooth running, profitable operation within the framework of the hotel. Train, maintain and enforce all Marriott service standards in the outlet. Initiate aggressive guest interaction through seeking and soliciting feedback from guests.

Le Meridien Hangzhou, Binjiang

China, DongshanQu

FB Management Trainee

Keep good relationship with in house guests and ensure they have good dining experience. Get guest comments and feedback Work with outlets managers to train staff and improve service quality. Participate in food and beverage promotion poster design with new idea Work with outlet managers for monthly revenue analyze Build up repeat guest 's files,share information with outlet...

Holiday Inn Hangzhou City Center

China, DongshanQu

FB Management Trainee

Radisson Hangzhou Qianjiang

China, DongshanQu