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Hangzhou Marriott Hotel Lin'an

China, DongshanQu

1. Behaves and acts in an exemplary fashion, embodying the brand mindset and be responsible for the Sheraton promise of proximity and sociability 2. Recommends the hotel's range of services on offer 3. Handles guests' requests for information and provides answers, puts them in contact with the appropriate people if necessary. 4. Handles customers’ problems as required 5. Train for hotel employee English

Sheraton Grand Hangzhou Wetland Park Resort

China, DongshanQu

Guest associate in Front Office

Responsible for all guest related activities in Front Office and the hotel, act as the hotel ambassador and at all times create good rapport with all Hotel guest.

Shangri-la Hotel Hangzhou

China, DongshanQu

Guest associate in F&B

Ensures smooth operations of the sections appointed in the F&B division and customer satisfaction. Ensure the outlet operator with cleaning and all service according to S.O.P.

Shangri-la Hotel Hangzhou

China, DongshanQu

1. To serve food and beverage orders according to the established service sequences and procedures, in the Departmental Operations Manual. 2.To set tables for different meal periods and reset them during high turnovers. 3.To prepare and serve beverage orders according to the established service sequence and procedures in the WSPPS. 4. Provide proffesional service for guests per Standard and Procedure. 5.To prepare mise-en-place and perform side duties. 6.To collect all general requisitions...

FB Management Trainee

1,In charge of F&B outlets overall coordination (Panorama/ Rooms service / Lobby 2,Bar/Banquet) through control of implementation of up-to-date hotel standard procedures and industry best practices. 3,Assist F&B Manager in establishing proper communication and regular updates on means to reach the targeted revenues. 4,Creating & updating parameters establishing constructive F&B analysis tools 5,Analysis of market intelligence and competition best practices by providing related practical reports....

The Azure Qiantang A Luxury Collection Hotel Hangzhou

China, DongshanQu

Service Agent is aware and can proceed with the True Conrad Service. Welcoming the guest on property with sincerity and by using the guest’s name Communicating the guest’s arrival through the walkie talkie ensuring the Guest Accompany the guest to the Reception Counter for the check in. Anticipate to any guest requests or inquiries. Taking guest's order and deliver F&B service. Collecting guest's feedbacks and taking actions to improve guest satisfaction.

Conrad Hangzhou

China, DongshanQu

Service Agent is aware and can proceed with the True Conrad Service. Welcoming the guest on property with sincerity and by using the guest’s name Communicating the guest’s arrival through the walkie talkie ensuring the Guest Accompany the guest to the Reception Counter for the check in. Anticipate to any guest requests or inquiries. Taking guest's order and deliver F&B service. Collecting guest's feedbacks and taking actions to improve guest satisfaction.

Conrad Hangzhou

China, DongshanQu

FB Management Trainee

2010 - 2500 CNY

Service Agent is aware and can proceed with the True Conrad Service. Welcoming the guest on property with sincerity and by using the guest’s name Communicating the guest’s arrival through the walkie talkie ensuring the Guest Accompany the guest to the Reception Counter for the check in. Anticipate to any guest requests or inquiries. Taking guest's order and deliver F&B service. Collecting guest's feedbacks and taking actions to improve guest satisfaction.

Conrad Hangzhou

China, DongshanQu

FO Management Trainee

-welcoming new guests arriving at the hotel -helping guests check in at the main reception desk -assisting guests with their questions around the reception and lobby areas -helping in the restaurants at breakfast times when most guests will be present and often have questions about some aspect of their stay at the hotel or their plans for the day other duties may be assigned to you depending on the needs of the hotel and your personal skills and interests. These will be discussed with your work...

Hilton Hangzhou Xiaoshan

China, DongshanQu